Mario Rojas Custom Tailors LLC is a true Custom Made experience. Custom Clothing are final sale and may not be refunded or exchange.Your suit, is made just for you based on your measurements, fabrics and customization’s. Every purchase is backed by our Fit Promise. If your order does not meet expectations, let us know and we will make it right. As custom clothing is measured and created for you, it is a unique garment that cannot be returned or exchanged under any circumstances.
Mario Rojas Custom Tailors LLC is unable to warranty products or accept returns on garments that have been damaged, excessively worn, Dry cleaned, altered, amended, or tailored.
- Please note that we don’t offer refunds as fabric is cut based on your measurements and your customization’s. If there is any issue with the quality or fabrication of your garments, you can return them for a company credit in accordance with our terms and conditions.
- To be considered eligible for return, a return claim must be submitted within 10 days of receiving your order.
- Returns will be reimbursed in the form of an Mario Rojas Gift Card.
- Mario Rojas will only accept returned items that are in good and unworn condition.
- Mario Rojas has the right to deny reimbursement for an item that is believed to be previously worn or damaged.
- Mario Rojas will not accept items that have been altered or adjusted in any way.
- Any items returned to Mario Rojas that do not meet the aforementioned requirements will be sent back to the client without reimbursement.
If we’ve missed anything, feel free to reach out to us via our live-chat — on the bottom-right of your screen.
Registered agent address: Mario Rojas Custom Tailors LLC. 640 Sycamore Ln #BSMT Owings, MD 20736